Privacy Policy

Information We Collect

When you interact with Lumos, we may collect information you provide directly, such as your name, email address, company name, and job title when you book a consultation or communicate with us. We also collect usage data automatically through cookies and analytics tools when you visit our website, including your IP address, browser type, pages viewed, and referring URLs.

How We Use Your Information

We use the information we collect to provide and improve our services, respond to consultation requests, communicate with you about our campaigns and offerings, analyze website usage to improve user experience, and comply with legal obligations. We do not sell your personal information to third parties.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and measure the effectiveness of our marketing efforts. Specifically, we use:

• Google Analytics 4 (GA4) — to understand how visitors navigate our site and measure engagement.
• Google Tag Manager (GTM) — to manage and deploy marketing tags without modifying site code.
• Google Ads — to track conversions from our advertising campaigns and retarget visitors.

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no method of transmission over the internet is 100% secure, we take reasonable steps to safeguard your data.

Third-Party Services

We use third-party services to operate our business, including Cal.com for scheduling consultations, Stripe for payment processing, and Vercel for website hosting. Each of these providers has their own privacy policies governing how they handle your data. We encourage you to review their policies directly.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to object to or restrict certain processing of your data. To exercise any of these rights, please contact us using the information below.

Contact Us

If you have questions about this privacy policy or how we handle your data, you can reach us by email at erik@lumosco.ai or book a consultation to speak with us directly.